EDI: Benefits and Drawbacks of Electronic Data Interchange

 

EDI Definition

EDI stands for Electronic Data Interchange. EDI is an exchange of data or business documents between two or more businesses using a standardized electronic format, without human intervention. It is mostly used by large businesses to carry out their business process over a secured network with accuracy and in less time.

Below are some examples of common business transactions/documents which are often shared by different companies.
1) Purchase order (PO)
2) Sales order(SO)
3) Invoice
4) Advance Ship Notice (ASN)
5) Functional Acknowledgement

Each company has their own format of sending these documents. Suppose we have two companies A and B. Company A sends its purchase order (PO) to company B. As the format of the document is different for the Company B, it will manually read the data from PO sent by Company A and creates a Sales order (SO) from it in order to carry out further processes. EDI provides the data exchange formats and reduces the manual intervention in the process.
Let us understand how electronic data interchange works with help of a diagram

Working of EDI process

By using EDI, we can provide speed and accuracy to the information being sent from one business to another. In EDI enabled systems, everything is fully automated with less human intervention.
Moreover, in the given example, EDI system allows Company A to select the vendors, plan the production schedules electronically and create purchase order (PO) automatically. The errors involved here are minimal as there is less human involvement. When the PO reached at Company B end, the EDI helps to create Sales order (SO) automatically without any human involvement of creating Sales Order from PO send by Company A.

Standardized EDI format
Below are some of the examples of EDI standard format used by different organizations-

1) UN/EDIFACT standard
It is basically used for administration, Commerce and Transport. It is developed under UNITED NATIONS (UN) in 1987.

2) ANSI ASC X12
It is used by health care, insurance, government and transportation. It is chartered American National Standards Institute (ANSI) in 1979.

3) GS1 EDI
It is used by Supply chain process for carrying out processes like Order, Dispatch Advice (Shipping Notice), Invoice, Transport Instruction, etc.

4) TRADACOMS
It is used by UK retail sector. It contains transaction like Product information file, Price information file, the customer Information file, the order file and many more operations.

5) HL7
It provides standard format for exchange of information related with retrieval of electronic health information.

Let us now look at various advantages and disadvantages of Electronic Data Interchange.

Benefits of EDI

1)  Expedite transmission
Information is transmitted from one organization to another organization efficiently and swiftly.

2)  Automated Data entry
Data is entered automatically by EDI software. For instance, when purchase order (PO) from one company is received by another company. Sales order (SO) is automatically generated at other company’s system with the help of EDI software.

3)  Receipt verification
Receipt verification can easily be done with help of EDI software. No human intervention is involved so there are minimal chances of error or delay.

4)  Data Validation
Data validation is automatically done.

5)  Availability of free software
Free softwares are available depending upon the EDI format chosen. For example- In TRADACOMS EDI format, Price Information file and order files are available for free.

6)  Low cost
Lower administrative, resource and maintenance cost.

7)  Faster processing
With the help of EDI, business processes can be executed at a much faster rate as compared to the traditional method sending information.

8)  Building long-term relationships
EDI helps in building long term relationships with trading partners and hence helps in business growth.

9)  Reduction in error
EDI has discarded manual data entry and paperwork. So there are minimal chances of error.

Drawbacks of EDI

1)  Expensive
Setup and maintenance of some of the formats of EDI is expensive.

2)  Initial setup is time consuming
Initial cost to setup EDI is time consuming.

3)  EDI standard changes
The business process depends on EDI standard format. If any of the standard format changes then the business process has to be changed accordingly.

4)  System electronic protection
An EDI enabled system needs electronic protection from viruses, hacking, malware and other frauds.

5)  Staff training cost
Staff needs training in order to run EDI enabled software. Investment has to be done in training.

6)  Proper backup should be maintained as the whole data depends on EDI. In case of any crash of EDI system, proper backup has to be maintained and extra cost is required for it.

7)  Limit your trading partners
Some organization stops doing business which don’t use EDI. For instance, Wal-Mart prefers to do business only with those organization which uses EDI.

What is the market scenario for EDI and its competition?

The demand of EDI is very high. Businesses are actually rejecting other business as they don’t use EDI. Trading partners are offering discount if they get converted into EDI.

Since EDI contains both data and data schema in the same file. It is simpler for the programmer to provide EDI solutions. EDI implementation is simpler for any organization as it is faster and leads to lower cost.
EDI has been proven to be reliable, affordable and easy to use amongst all types of businesses. It is the best source for creating business relations with other businesses.
Electronic Interchange started with food and cars industries and it was successful. Then in 1996, the medical industry started using EDI for its application and after that it became popular. EDI has a good scope for the future and fulfills all the needs of the customer. EDI businesses and tools will evolve for smart devices and will always be demanding.

Need for e-business (Electronic Business) | Factors stressing the need

Need for e-business (Electronic Business) | Factors stressing the need

Table of Contents

• 1 Need for E-Business
• 2 Factors stressing the need for e-business
  • 2.1 1. E-Business helps in Cost Reduction
  • 2.2 2. E-Business helps in Customer satisfaction
  • 2.3 3. E-Business helps to acquire Just-In-Time Information
  • 2.4 4. E-Business helps in Transaction Efficiency
  • 2.5 5. Ease of Access to Global Market through E-Business

Need for E-Business

The rapid changes in telecommunication and computing technologies evidenced in the internet and World Wide Web paved way for new range of business applications, process and structure. E-business is essential for existing business organizations and for the new entrants.

The organization that do not possess a website are considered to be “brick and mortar businesses” and organizations that own a website are considered to be “click and order businesses‘”.

E-business provides cost and transaction efficiency and helps business organization to enjoy economies of scale. Today, online presence along with physical presence is required for business organizations. Companies that have been conservative in the use of computers are rushing to have their presence in the internet world.

E-business generates revenues and increases the productivity of the country. Following factors point out the need for e-business.

Factors stressing the need for e-business

1. E-Business helps in Cost Reduction

1. E-business enables business organizations to advertise products, receive orders, collect payments and deliver goods at lower cost.

2. E-business is very cost effective as it helps eliminate the role of the middlemen.

3. Advertisements on internet enable a better customer to cost ratio. They enable business organization to spend less by cutting down the cost.

4. The total overhead cost required to run e-business is comparably much cheaper than traditional business. Hosting a website reduces the cost incurred on labour, office rent and maintenance.

5. Lack of information about product schedules of the buyers results in high inventory build up for the seller. The speedy flow of information between the buyers and sellers in electronic market helps to eliminate unnecessary inventory cost.

6. E-Business organizations can enter international market at lower cost; the primary benefit of e-business is global accessibility at marginal cost.

7. Web enables a business organization to introduce and market a new product without incurring huge investment.

2. E-Business helps in Customer satisfaction

1. E-business allows business organizations to have intimate relationship with customers.

2. E-commerce enables the customers to choose and order products according to their specifications.

3. E-business allows customers to perform online shopping. The convenience, flexibility and speedy flow of information help the business organizations to provide improved customer service.

4. Advertisements placed on internet attract customers from domestic and global market.

5. The gains obtained in e-business are passed on to customers through lower prices or as additional features of products or services, this provides customer satisfaction.

6. Customer satisfaction helps to increase the customer base.

7. E-business enables a business organization to keep the doors open for business, whenever a customer requires it.

8. Up-to-date information available on an organization’s website provides more information to customer, thus educating them better.

3. E-Business helps to acquire Just-In-Time Information

1. E-business enables business organizations to have direct links with suppliers, distributors and customers through improved information systems.

2. Speedy flow of communication paves way for quick processing of orders.

3. The cost incurred on communication in e-business environment is low and allows instantaneous communication between anyone from anywhere from the world.

4. E-business enables instant flow of communication regarding goods, services, transmission of orders and the status of delivery. The services of the organization are available 24 hours a day and 365 days a year.

5. E-business helps to deliver just in time information and removes communication barriers between employees, customers, suppliers and business associates.

4. E-Business helps in Transaction Efficiency

1. Business process is automated. Reduction in operational waste and the automation of business process and practices lead to transaction efficiency.

2. The time taken to complete business transactions is very less in electronic environment.

3. E-business enables business organizations to have direct links with customers and this enables to a business to become more customer-focused.

4. E-business helps to streamline the operating processes and enables to integrate the various business activities of an organization.

5. Ease of Access to Global Market through E-Business

1. Internet provides the basis for global communication. Advertisements placed on internet helps to attract customers from anywhere in the world.

2. E-business allows business organizations to enter international markets easily and effectively.

3. The information about the organization, products, services, features are available online. The information and price transparency allow business organizations to expand their business globally.

E-commerce and e-business involve the creation of new value chains and business relationship between an organization and its customers and suppliers, as well as within the organization itself. There are lot of organizational obstacles in developing an e-business strategy. It involves major and potentially disruptive organizational change.

E-business has got a wider scope than e-commerce. E-commerce is a subset of e-business. It is essential for all companies to have an e-commerce strategy. But some companies need to move beyond e-commerce and form e-business strategies especially large companies that already have links to Electronic Data Interchange networks or have completed major Enterprise Resource Planning implementation. Companies that are successful in implementing e-commerce have a bright chance of being successful in an e-business strategy.

..